valentines flowers delivery - Quality guaranteed at Karmays Flowers & Gifts

Mary Lou Jennings and her cousin, Kay Mykala, started Karmays valentines flower delivery & Gifts in 1978. After three years, Mykala left the business and Jennings became the sole owner. When the flower shop opened three decades ago, it was located in Jackson Crossing. In 1990, Jennings opened a second location for the business at 1055 Laurence Ave. Two years later, the mall location closed and the Laurence Avenue location underwent a large addition, doubling in size. Shannon Maynard recently sat down with Jennings to discuss the business.
Question: What does Karmays offer?
M.J.: We have fresh flowers delivered daily from many suppliers. We also have plants and a nice selection of gift items that are complimentary to flowers. We carry See’s and Gilbert’s Chocolates. Also, Jelly Bellys and many specialty candies from a variety of suppliers.

Question: What are the advantages to purchasing from you rather than a grocery store that sells flowers?
M.J.: The “chain of life.” We consistently buy from suppliers who follow the procedure called “chain of life.” It is a procedure from grower to retailer that enhances the quality and longevity of flowers.
Question: Why do you offer your customers a guarantee on their valentines flower delivery?
M.J.: We want to let you know we back up what we sell.
Question: How do you determine what items to carry?
M.J.: By investigating when I see something that looks interesting. We also get suggestions from our customers and employees and attend gift shows.
Question: What is currently the most popular item you offer?
M.J.: Willow Tree Angels. We have a variety that can be added to most any arrangement to compliment the occasion.
Question: What is your delivery range?
M.J.: We deliver county wide seven days a week.
Question: Why do you personally do most of the deliveries?
M.J.: I like doing the delivering myself because I am the last person to see the arrangement before the recipient sees it. I am an experienced floral designer, so if by chance there is a tip-over or the wind blows or any number of things that can happen, I know I can either fix the arrangement or return to the shop for a replacement.
Question: What effect has the economy had on your business?
M.J.: It’s been a real struggle. Disposable income in Jackson has decreased. We make it a pleasant experience for each customer, so they will return. We cater to our existing customers.
Question: What is Karmays’ biggest strength?
M.J.: Our manager, Sue Stevens, and all of our talented employees. Our experienced staff is dedicated to giving great customer service. … We are like family, helping each other toward one common goal. Another strength is the variety of gifts that complement each other and that we deliver anything in our shop — not just flowers.
Question: What do you hope your business will provide the Jackson community?
M.J.: In addition to making our livelihood in Jackson, we would like all to know we invest in our community. We are the official florist of the Jackson County Rose Festival and for 16 years have participated in the American Cancer Society’s Relay for Life program.